Sanitation Services
The ECUA provides solid waste, recycling, and yard trash collection to residential properties within the unincorporated area of Escambia County. The ECUA service area includes all of Escambia County with the exception of the City of Pensacola and the town of Century. Residential and Commercial dumpster service is also available through the ECUA by calling the Customer Service Center at (850) 476-0480.
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Pricing:
Mainland & Pensacola Beach
Beginning January 1, 2009, the monthly charge for sanitation service to residential customers is $17.99 for three pick-ups per week – one pick-up of household refuse, one pick-up of recyclables (requires sign-up to participate), and one weekly pick-up of yard trash. The 90-gallon containers used for garbage and recycling in our automated system are provided free of charge by the ECUA.
Up to three additional 90-gallon containers are available for $3.00 per month per container.
All ECUA residential sanitation customers may now, for an additional charge, call ECUA customer service to request an additional pick-up of their garbage can. This service is intended to assist customers who may have an unusually high volume of garbage on a pick-up day. This service is offered only on the regularly scheduled collection day or the following business day. For example if your collection day is Friday you can schedule an extra pick-up for Friday (a second pick-up after your normal service) or on the Monday.The charge for this service is $5.68 per can, per pick-up. Please contact ECUA Customer Service at 476-0480 for more details or to schedule this service.
Senior Rate and Senior Lifeline Rates
The ECUA offers two refuse collection discount services for senior citizens meeting certain guidelines. The purpose of the special program is to provide senior citizens with a limited residential garbage collection service at a discounted service fee based on the traditionally lower volume of refuse generated by seniors. The two special refuse collection services are the Senior Citizen Lifeline Rate and Senior Citizens Rate.
- Current Senior Citizen Lifeline Rate $8.57 (Must use 40 gallon garbage container)
- Current Senior Citizen Rate $15.08 (Must use 40 or 60 gallon garbage container)
For further details, or to sign up for these programs, please call our Customer Service Center at (850) 476-0480.
Request a Service:
For your convenience, simply email* the ECUA Sanitation Department to request any of the following services:
*Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact ECUA by phone or in writing.
When making your request for service, please include your name, service address and a daytime telephone number. This information will expedite the service.
Residential
- Garbage, recycling or yard trash missed
- Missing garbage / recycling can
- Damaged garbage / recycling can
- When are my collection days? (see link for map above)
- Request bulk waste pickup
Commercial
- Request extra dump of dumpster
- Request dump and return of roll off
- Request dump and terminate of roll off
Curbside Recycling Program:
The ECUA recycling program began the week of January 5, 2009, as part of your regular residential sanitation service. This simple and cost-effective program is available to all ECUA residential sanitation customers.
Participation in the ECUA Curbside Recycling Program is voluntary. To participate and receive a recycling container, you can:
- email the ECUA at customerservice@ecua.org. Please make sure to note your name, address, daytime telephone number, and the size of recycling can you would prefer (40-gallon, 64 gallon, or 90 gallon).
- call ECUA Customer Service at (850) 476-0480
- print out the sign-up form (see link below) and fax it to (850) 494-7343, or mail it in to the ECUA at PO Box 15311, Pensacola, FL 32514
Your recycling container, garbage container, and yard waste will all be picked up on the same day by different trucks. Please leave at least three feet between your green garbage can and the gray recycling can.
The ECUA is using a single stream recycling system. This means the customer puts all recyclables in the gray recycling can, no sorting is required! The ECUA recycling truck will deliver the commingled recyclables to a processing facility that will do the sorting. While sorting is not required, it is very important that only acceptable items be placed in the gray recycling can.
Curbside Recycling Program FAQs?
Recycling Signup Form
What can I recycle?
ECUA Bulk Recycling Program FAQs
Household Hazardous Waste (HHW) Curbside Collection
Program FAQs
Compact Fluorescent Light (CFL) Recycling
Recycling Polystyrene Packing Peanuts Locally
Map of Residential Sanitation Pick-Up Days for Garbage,
Yard Waste, & Recycling, effective January 6, 2009
Escambia
County Recycling
Drop-off Sites
Several recycling drop-off sites, owned and operated by Escambia County, are located throughout the community. These are available to all citizens of Escambia County. Any questions or comments regarding these centers should be directed to the Escambia County Department of Solid Waste at 850-937-2160.
Click here for a list of County drop-off sites.
Special Services:
Special services are available for the disposal of bulk items, moving cartons, or for customers who need special assistance. For more information, please contact our Customer Service Center at (850) 476-0480.
Yard Trash Pick-Up Information:
- Yard trash is defined as leaves, pine straw, grass clippings and small pruning.
- Please do not use your ECUA garbage container for yard trash as this material must be collected separately from household refuse in compliance with state environmental laws.
- For effective pick-up, yard trash must be containerized in plastic bags or standard garbage containers that do not exceed 32 gallons in size or weigh more than 40 lbs. when full.
- Cut limbs, not exceeding 4 feet in length or 40 lbs. in weight, must be bundled in a pile no larger than 4 feet x 4 feet x 4 feet in size and must be placed within 2 feet of the curb for collection.
Each week, the ECUA will collect one pile of cuttings and up to 6 (six) bags or containers of yard trash which must be placed at the curb prior to 5:30 a.m. on your scheduled yard trash collection day.
Bulky Waste Pick-up Services:
Each ECUA customer is eligible to receive one free bulky waste pick-up per calendar month. This service includes pick-up of furniture, appliances and other household items that are too large to fit in the automated can for disposal. The size limit is one pile that is no larger than 6 feet x 6 feet x 6 feet.
Yard waste piles that are over the ECUA size limit and building materials will not be picked up as part of the free bulky waste program. However, these items can be removed for an additional charge. Please call ECUA customer service at (850) 476-0480 to schedule a bulky waste pick-up, or request an extra sanitation service estimate for pick-up of these items.
Commercial Sanitation Services:
Please call our Customer Service Center at (850) 476-0480 for complete details on services and rates.
The ECUA handles all commercial dumpster and compactor roll off service on Pensacola Beach.
On the mainland of Escambia County the ECUA offers roll off container service to commercial and residential customers. The ECUA also offers residential dumpster service to multi-family dwellings with less than six units.Effective January 1, 2009, the ECUA will no longer offer commercial front load dumpster service on the mainland of Escambia County.
Sanitation Schedule Changes for Holidays:
In addition, the ECUA sends out press releases to local media and places advertisements in the Pensacola News Journal to announce sanitation schedule changes the week prior to each holiday. Also, watch your Customer PipeLine newsletter (it is included with your bill each month) for reminders of upcoming schedule changes as each holiday approaches.
Please call (850) 476-0480 for information to last minute schedule changes due to weather or emergency related situations.